Jim Redmond
Skills
- IP Networking
- BGP
- DNS
- Firewalls
- Load Balancing
- NFS
- SaaS/PaaS/IaaS
- Datacenter operations
- SMTP
- SSH
- TLS
- Python
- Go
- Git
- Mercurial
- Linux
- macOS
- NetBSD
- FreeBSD
- Bash
- Zsh
- Atlassian
- Bamboo
- Bitbucket
- Bitbucket Pipelines
- Confluence
- Jira
- GitHub
- GitLab
- GPG
- Kafka
- MediaWiki
- NetApp
- NGINX
- Postfix
- PostgreSQL
- Puppet
- RabbitMQ
- Redis
- Salt
- Sentry
- Terraform
- Incident management
Projects
Anycast load balancing
ECDSA for TLS
Deprecate old versions of TLS in Bitbucket Cloud HTTPS
Strengthened site security for users connecting over HTTPS by removing support for older versions of TLS
Upgrade Public Load Balancing Layer
Add IPv6 to Bitbucket Cloud
Experience
Senior Site Reliability Engineer
Design, build, and maintain the Google Cloud Platform infrastructure running Sentry’s dashboards, API, and ingestion pipelines, for both multi-tenant (SaaS) and single-tenant customers.
Senior Reliability Engineer
Detect, diagnose, mitigate, and resolve incidents across Twitter’s component services and the Twitter platform as a whole. Coordinate incident response, including internal and public communications. Administer the post-incident review process. Advise teams on best practices for new services prior to launch.
Staff Site Reliability Engineer
Design, build, and maintain the cloud infrastructure running Sift’s machine learning platform and its associated utilities. Migrate remaining components from Amazon Web Services to Google Cloud Platform, and maintain direct links connecting the two environments. Consult with software engineers on feature development, using the DevOps model.
Senior Site Reliability Engineer
Design, build, and maintain the cloud and hardware infrastructure running bitbucket.org and its associated services. Consult with software engineers on feature development, using the DevOps model. Coordinate with other teams within Atlassian to optimize performance, scalability, and reliability for Bitbucket Cloud and other Atlassian products. Act as technical lead for the Bitbucket Cloud infrastructure team (though without the title or pay to reflect it).
Linux Technical Engineer
Administer Red Hat Enterprise Linux, Dell hardware, and Juniper and Brocade network infrastructure for customers. Install, upgrade, maintain, and troubleshoot supported applications, including (but not limited to) the Atlassian suite.
User Support Analyst II
Install and maintain hardware, software, printers, network infrastructure, and networked or computer-connected laboratory equipment.
Query and PC Help Desk
Administer a WAN spanning 20 branches, to include Samba file and print servers; xAMP Web servers; central DB/400 database of members, program participants, donors, and guests; email and PKI infrastructure; and client systems.