Jim Redmond
Scan contact card
Skills
- IP Networking
- BGP
- DNS
- Firewalls
- Load Balancing
- NFS
- SaaS/PaaS/IaaS
- Datacenter operations
- SMTP
- SSH
- TLS
- Python
- Go
- Git
- Mercurial
- Linux
- macOS
- NetBSD
- FreeBSD
- Bash
- Atlassian
- Bamboo
- Bitbucket
- Bitbucket Pipelines
- Confluence
- Jira
- GitHub
- GitLab
- MediaWiki
- NetApp
- NGINX
- Postfix
- PostgreSQL
- Puppet
- RabbitMQ
- Redis
- Terraform
- Salt
- GPG
- Incident management
Projects
ECDSA for TLS
Deprecate old versions of TLS in Bitbucket Cloud HTTPS
Strengthened site security for users connecting over HTTPS by removing support for older versions of TLS
Upgrade Public Load Balancing Layer
Add IPv6 to Bitbucket Cloud
Experience
Senior Reliability Engineer
Manage incident response, ensuring the continuity of Twitter services. Develop and maintain internal tools for incident detection and management. Administer the post-mortem process. Proactively guide service teams on operational best practices.
Staff Site Reliability Engineer
Design, build, and maintain the infrastructure stack running Sift’s machine learning platform and its associated utilities. Migrate remaining components from AWS to GCP. Consult with software engineers on feature development, using the DevOps model.
Senior Site Reliability Engineer
Design, build, and maintain the infrastructure stack running bitbucket.org and its associated services. Consult with software engineers on feature development, using the DevOps model. Coordinate with other teams within Atlassian to optimize performance, scalability, and reliability for Bitbucket Cloud and other Atlassian products.
Linux Technical Engineer
Administer Red Hat Enterprise Linux, Dell hardware, and Juniper and Brocade network infrastructure for customers. Install, upgrade, maintain, and troubleshoot supported applications, including (but not limited to) the Atlassian suite.
User Support Analyst II
Install and maintain hardware, software, printers, network infrastructure, and networked or computer-connected laboratory equipment.
Query and PC Help Desk
Administer a WAN spanning 20 branches, to include Samba file and print servers; xAMP Web servers; central DB/400 database of members, program participants, donors, and guests; email and PKI infrastructure; and client systems.