Jim Redmond

San Francisco, CA ¬∑ jredm-remove-[email protected]

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  • IP Networking
  • BGP
  • DNS
  • Firewalls
  • Load Balancing
  • NFS
  • SaaS/PaaS/IaaS
  • Datacenter operations
  • SMTP
  • SSH
  • TLS
Languages, Operating Systems, & Tools
  • Python
  • Go
  • Git
  • Mercurial
  • Linux
  • macOS
  • NetBSD
  • FreeBSD
  • Bash
System Administration
  • Atlassian
  • Bamboo
  • Bitbucket
  • Bitbucket Pipelines
  • Confluence
  • Jira
  • GitHub
  • MediaWiki
  • NetApp
  • Postfix
  • PostgreSQL
  • Puppet
  • RabbitMQ
  • Redis
  • Terraform
  • Salt
  • GPG
Containers & Cloud



Bitbucket logo

Added support for ECDSA certificates on Bitbucket Cloud

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Deprecate old versions of TLS in Bitbucket Cloud HTTPS

Bitbucket logo

Strengthened site security for users connecting over HTTPS by removing support for older versions of TLS

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Upgrade Public Load Balancing Layer

Bitbucket logo

Migrated Bitbucket's public-facing load balancers with zero downtime

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Add IPv6 to Bitbucket Cloud

Bitbucket logo

Made Bitbucket the first repository host to support IPv6 connectivity

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Senior Reliability Engineer


Manage incident response, including postmortems. Develop and maintain internal tools for incident management.

March 2021 -

Staff Site Reliability Engineer


Design, build, and maintain the infrastructure stack running Sift’s machine learning platform and its associated utilities. Migrate remaining components from AWS to GCP. Consult with software engineers on feature development, using the DevOps model.

January 2020 - February 2021

Senior Site Reliability Engineer


Design, build, and maintain the infrastructure stack running bitbucket.org and its associated services. Consult with software engineers on feature development, using the DevOps model. Coordinate with other teams within Atlassian to optimize performance, scalability, and reliability for Bitbucket Cloud and other Atlassian products.

June 2014 - December 2019

Linux Technical Engineer


Administer Red Hat Enterprise Linux, Dell hardware, and Juniper and Brocade network infrastructure for customers. Install, upgrade, maintain, and troubleshoot supported applications, including (but not limited to) the Atlassian suite.

October 2012 - June 2014

User Support Analyst II

Washington University School of Medicine

Install and maintain hardware, software, printers, network infrastructure, and networked or computer-connected laboratory equipment.

October 2007 - October 2012

Query and PC Help Desk

YMCA of Greater St. Louis

Administer a WAN spanning 20 branches, to include Samba file and print servers; xAMP Web servers; central DB/400 database of members, program participants, donors, and guests; email and PKI infrastructure; and client systems.

April 2000 - October 2007
Nifty tech tag lists from Wouter Beeftink